Shipping policy

Processing Time

• Ready-to-dispatch items: 3–9 business days

• Made-to-order pieces: Approximately 4–9 weeks
  (Timelines may vary depending on order volume, as each piece is made to your size.)

Shipping Locations

We ship domestically and internationally.

Shipping Charges

• Shipping charges apply to all orders

• International shipping fees may vary based on destination

• For international orders, please note that customs duties or import taxes may be applied by your local authorities once the parcel reaches your country.

  These charges are the responsibility of the customer and are not included in the item price or shipping cost. As customs policies vary by country, we’re unable to estimate these fees in advance.

  Thank you for understanding and supporting a small, independent brand.

Tracking

Once your order has been shipped, tracking details will be shared via email or DM.

Delays

Please note that delivery times may vary due to courier delays, customs processing (for international orders), or factors outside our control. Chara is not responsible for delays caused by shipping carriers.